Ernie Raub, one of my oldest friends and co-workers back in the days of perpetual blue, and I enjoyed lunch this past week at Bandannas, in Jefferson City. The conversation moved around a bit, but we did manage to focus on a few irritants. This list grows longer as you age.
If you are of the conservative or even moderate persuasion, the dramatic shift in the attitude of America will provide all the conversational fodder you need. If you are an old cop, there is yet another layer of head scratching stuff to discuss. We easily slipped through road rage, remembering the days we could actually do something about the bone heads who seem to surround us on the highways these days. I confess, every time I slapped my ticket book closed after rewarding a bone head with a invitation to explain his or her latest maneuver to a judge, I smiled. Good guys 1, bad guys 0. Politics, bad drivers, the latest ailments and family considerations aside we focused on the grand-daddy of all that is terribly wrong with America, the scourge of daily life, the impetus for cardiac event inducing anger accompanied by acute indigestion and apoplectic seizures. The call taker.
Back in the day, totally unknown to each other, Ernie and I had a policy in our respective divisions. Our iron clad, guaranteed response to the calls that were routed to our shops was an answer, by a human being, to your question! Magic stuff today. Ernie directed the Research and Development shop and I had inherited the Traffic Division, so odd calls that hit the switchboard were often directed to our offices. If we had no idea what the answer was, we took a call back number and ran the traps for the caller until WE could provide the answer to the question. If further information was needed, we caused the appropriate person in state government to call the person making the inquiry back and help them. No phone tag, no wandering around from office to office, we cut to the chase. If two Missouri State Highway Patrol Captains could not get an answer to a citizen inquiry, imagine the frustration of the caller, as he or she navigated the system in Jefferson City!
Ernie Raub is not excitable. He is one of the more reflective, direct and patient people that I know. Ernie, having recently lost his mother, had been navigating the various social security and Medicare components of government. He talked of the various folks, when you actually talked to a person rather than an electronic router, who could barely speak English, who obviously kept a roster of numbers routed through the same electronic prompted maze. I felt his pain. Rather than sign up for social security on the computer, I opted to appear in a Social Security office in person, thinking a conversation about my options would be helpful. It was, to me, not so much for the official who was interested only in getting me out of their office expeditiously. I should have used the computer.
People cost money….electronically recorded responses do not. Want to talk to someone about service on an appliance, your call is answered in another part of the world, who relays the information (or not) to a service center in your region, who relays the information to a service center in your state, who then notifies a service tech who must check with his dispatch center to arrange a specific time, who then notifies you he will be by between 6AM and 5PM on the appointed day. Efficiency indeed.
We need to do a study. Rather than the mating habits of earthworms, let’s look into the daily activities of the folks involved in major, life altering or life ending events. I am betting you will find an experience with a call taker in the preceding day or two of the event. While we are at it, let’s add anotheir category for death certificates signed by coroners and medical examiners, “telephone induced cardiac arrest”, or TICA. 
Telephones should have warning labels………..

As have most of the folks that I share my existence with, I am shocked at the behavior of those lost souls that have taken to the streets to kill my brothers and sisters in proverbial blue. Shocked, but not surprised. We did not get to this point as a result of some divine intervention or anomaly in the weather, rather as a result of a generational malaise accompanied by a stunning urge to ignore rule and law and do only what feels good. The Great Pyrenees breed of dog can teach us many things about responsibility, let me explain.

Shaken, but not yet knocked down, Lady Justice is crying softly at the deaths of her centurions. She understands the implications of ill timed and irrational rhetoric from those elected to respond with reason and restraint. She reveres her centurions and understands today’s pain. She is relying on the reasoned response of tested leadership such as the Dallas Chief and his spokespersons. She is proud of her centurion’s courage and demonstrated willingness to place themselves between those hell bent on the destruction of our society and those who would be harmed. She predates the presumptuous politicians who are reacting irrationally to today’s hell on earth and councils patience and thoroughness in seeking a lawful conclusion to the same. Given an opportunity, she will handle today’s happenings.




Tazzy enjoying a “pupacino”
Truman Abe Micah


My folks are buried in the National Cemetary in Florence, South Carolina, a city that does not take for granted the service of military veterans. To this end they have created a Veteran’s Park, a beautiful walk through reminder of the incredible sacrifices made in the protection of America. This photo is of a simple monument, in this park, bearing a chunk of concrete removed from the Pentagon after the 9-11 assault on America. It serves as a sobering reminder that freedom isn’t free and when you are the leader of the free world, you can expect to be challenged.